Some helpful reminders here. Hope you enjoy this issue of LOve the Game, and Happy Holidays!
Lisa West
lwest@ci.oswego.or.us
503-697-2832 direct
503-635-5550 front desk
Holiday Schedule
The courts are open every day, but our office will be closed from Saturday December 24-Monday December 26, so you'll need your card key for your reservation. We will reopen on Tuesday, December 27.
Card Keys
Forgive me for harping on this for the second month in a row, but I do want to remind you that if you or someone in your group doesn't have a card key, you need to get one. We saw last week with the weather that our staff can't always make it in, even if you can. That doesn't only happen during bad weather--sometimes we're sick, have family emergencies, etc. etc. etc. and there may be times when we would normally be here, but for some reason we're not, and the door is locked. Your card key will allow you to access your reserved court in case something like that happens.
Another note about card keys: if you don't have one, please don't depend on someone else to let you in. Yes, you might be able to get in the door when someone else is coming or going, but please don't go around and bang on the side doors for someone to let you in. This is disruptive to players on the courts. Please be considerate of other players, and be responsible for accessing your court.
Seasonal Renewals
Thanks to all of you, the seasonal renewal process went more smoothly than it ever has, even though we were delayed by the weather for a few days. We really appreciate that you read our emails, asked questions, and helped us get your information updated and in order.
Seasonal Courts
We had very little turnover in our seasonals this time, but if you're interested in a seasonal court, check with us--we may have something that works for you.
Thanks for reading this issue of LOve the Game, and thank you for your continued support and another great year!
Showing posts with label seasonals. Show all posts
Showing posts with label seasonals. Show all posts
Friday, December 23, 2016
Thursday, November 17, 2016
November 2016
Lots of information here. Hope you enjoy this issue of LOve the Game, and Happy Thanksgiving!
Lisa West
lwest@ci.oswego.or.us
503-697-2832 direct
503-635-5550 front desk
Winter/Spring Registration
Registration for Winter/Spring will open for Lake Oswego Residents on Monday, December 5 at 10am, and it opens for everyone on December 12 at 10am. One of the most common misconceptions about Winter/Spring is that there are two separate registration dates for Winter and Spring. That is not true. On either December 5 or December 12, you'll be able to register for any class in the Winter/Spring catalog.
Many people want to sign up for Winter classes, and then make a decision later about Spring. That's understandable, but be aware that our classes fill up fast and you may not be able to get a spot if you wait. If you sign up for Spring and it turns out that it won't work for you, you can cancel the class at least five business days before it starts and receive a full credit on your account, or a refund minus a $5 fee.
Holiday Hours
The Tennis Center is open every day of the year from 6am-10pm. And because we always get these questions: yes, that includes Thanksgiving, Christmas, Mother's Day, and your birthday. However,
the office isn't staffed on major holidays, including the ones we have coming up like Thanksgiving, Christmas, and New Year's Day. Because of the way the holidays fall this year, and because we want our staff to have some time with their families, the office will be closed on the following days:
Thursday, November 24 (Thanksgiving)
Friday, November 25 (Day after Thanksgiving, City holiday)
Saturday, December 24 (Christmas Eve)
Sunday, December 25 (Christmas Day)
Monday, December 26 (Christmas Day observed, City holiday)
We'll let you know about January holidays in the next issue. These dates only apply to office staff. If you have a regular lesson with a pro, it's a good idea to check with them regarding their holiday schedule.
If you have a court reserved on any of these days, including a seasonal reservation, City League practice, etc., you will need a card key (see below) to access the building, because the door will be locked.
Card Keys
You can purchase a card key (they technically aren't cards anymore, but the name stuck) at the office (or by phone, and we will mail you the key) for $10 for a year, or $30 for four years. There is still some confusion about how the dates on the keys work: since we have gone to our new system and the smaller key fob, the keys are good for one year from the date of purchase (or four years, if you go with that option). We don't use the old September-May term anymore.
Access to your reserved court is your responsibility. We know how important your court time is to you, so we recommend that at least one person in your group, on your team, etc. have a card key, even if you play during a time when the office is normally open. There might be holiday closures and, although we certainly always expect the door to be unlocked during normal office hours, it's not an absolute guarantee. We have a small staff and some of us go to school and/or have other jobs, so if someone is sick, has an emergency, or can't get here because of weather, we may not always have someone to fill in. We absolutely will do our best to have someone here, but there may be times when that just isn't possible and the door is locked. If you have a card key, this won't disrupt your scheduled play.
Women's City League
Our women's City League teams are looking for a few players from the 2.5-3.5 level. If you're interested, please email president@lotccityleague.org for more information.
Seasonal (Lottery) Courts
If you have a seasonal court, the last day of the first half is Wednesday, January 18, 2017. We will be renewing courts for the second half on December 15. If you want to renew, you don't need to do anything, and we will charge the second half to the same card we used for the first half. If you don't want to renew, please let us know before December 15. We will send a reminder email to seasonal holders. And because this is a very common question: The second half runs from January 19-May 31.
If you don't currently have a seasonal court, and you're interested in buying one for the second half, we will know what's available after December 15. Just give us a call at 503-635-5550 and we'll see if we can find something for you.
USTA League Play
The deadline for teams in the 18+ USTA league (men's or women's, not mixed) is December 7. We still have room for a few more teams, but expect those slots to be filled before the deadline. If you're thinking about captaining a team this year, contact us at 503-635-5550. You don't need any experience to be a captain--just a willingness to take it on, and enough people to make it work.
We get a lot of questions about playing USTA and how it works, so here are some basic answers. Captains organize their own teams, so the best way to get on a team is to ask around (or at the front desk) to find our who's captaining at your level. If you know that person or someone who will put you in touch with them, you can contact them to find out if they have openings on their team. This is probably the most efficient way to go about it. Otherwise, you can call the front desk and let us know you're interested in playing. We will ask you for some information, like your level, your contact info, and your age (don't be offended by this; some leagues are for certain age ranges like 40+ or 65+, and we want to keep you in mind for as many opportunities as you're eligible for). Then, if a captain comes to us looking for a player, and it looks like you're a fit, we'll pass your info along to them.
The cost for USTA play is basically the cost of a USTA membership, if you don't have on, plus the cost of registering for the team, which also goes to the USTA. Your team also pays for the court time for your home matches. Your captain decides how that will be split up, but generally you could expect to pay around $40 for the season.
That's it for this issue. Happy Thanksgiving!
Lisa West
lwest@ci.oswego.or.us
503-697-2832 direct
503-635-5550 front desk
Winter/Spring Registration
Registration for Winter/Spring will open for Lake Oswego Residents on Monday, December 5 at 10am, and it opens for everyone on December 12 at 10am. One of the most common misconceptions about Winter/Spring is that there are two separate registration dates for Winter and Spring. That is not true. On either December 5 or December 12, you'll be able to register for any class in the Winter/Spring catalog.
Many people want to sign up for Winter classes, and then make a decision later about Spring. That's understandable, but be aware that our classes fill up fast and you may not be able to get a spot if you wait. If you sign up for Spring and it turns out that it won't work for you, you can cancel the class at least five business days before it starts and receive a full credit on your account, or a refund minus a $5 fee.
Holiday Hours
The Tennis Center is open every day of the year from 6am-10pm. And because we always get these questions: yes, that includes Thanksgiving, Christmas, Mother's Day, and your birthday. However,
the office isn't staffed on major holidays, including the ones we have coming up like Thanksgiving, Christmas, and New Year's Day. Because of the way the holidays fall this year, and because we want our staff to have some time with their families, the office will be closed on the following days:
Thursday, November 24 (Thanksgiving)
Friday, November 25 (Day after Thanksgiving, City holiday)
Saturday, December 24 (Christmas Eve)
Sunday, December 25 (Christmas Day)
Monday, December 26 (Christmas Day observed, City holiday)
We'll let you know about January holidays in the next issue. These dates only apply to office staff. If you have a regular lesson with a pro, it's a good idea to check with them regarding their holiday schedule.
If you have a court reserved on any of these days, including a seasonal reservation, City League practice, etc., you will need a card key (see below) to access the building, because the door will be locked.
Card Keys
You can purchase a card key (they technically aren't cards anymore, but the name stuck) at the office (or by phone, and we will mail you the key) for $10 for a year, or $30 for four years. There is still some confusion about how the dates on the keys work: since we have gone to our new system and the smaller key fob, the keys are good for one year from the date of purchase (or four years, if you go with that option). We don't use the old September-May term anymore.
Access to your reserved court is your responsibility. We know how important your court time is to you, so we recommend that at least one person in your group, on your team, etc. have a card key, even if you play during a time when the office is normally open. There might be holiday closures and, although we certainly always expect the door to be unlocked during normal office hours, it's not an absolute guarantee. We have a small staff and some of us go to school and/or have other jobs, so if someone is sick, has an emergency, or can't get here because of weather, we may not always have someone to fill in. We absolutely will do our best to have someone here, but there may be times when that just isn't possible and the door is locked. If you have a card key, this won't disrupt your scheduled play.
Women's City League
Our women's City League teams are looking for a few players from the 2.5-3.5 level. If you're interested, please email president@lotccityleague.org for more information.
Seasonal (Lottery) Courts
If you have a seasonal court, the last day of the first half is Wednesday, January 18, 2017. We will be renewing courts for the second half on December 15. If you want to renew, you don't need to do anything, and we will charge the second half to the same card we used for the first half. If you don't want to renew, please let us know before December 15. We will send a reminder email to seasonal holders. And because this is a very common question: The second half runs from January 19-May 31.
If you don't currently have a seasonal court, and you're interested in buying one for the second half, we will know what's available after December 15. Just give us a call at 503-635-5550 and we'll see if we can find something for you.
USTA League Play
The deadline for teams in the 18+ USTA league (men's or women's, not mixed) is December 7. We still have room for a few more teams, but expect those slots to be filled before the deadline. If you're thinking about captaining a team this year, contact us at 503-635-5550. You don't need any experience to be a captain--just a willingness to take it on, and enough people to make it work.
We get a lot of questions about playing USTA and how it works, so here are some basic answers. Captains organize their own teams, so the best way to get on a team is to ask around (or at the front desk) to find our who's captaining at your level. If you know that person or someone who will put you in touch with them, you can contact them to find out if they have openings on their team. This is probably the most efficient way to go about it. Otherwise, you can call the front desk and let us know you're interested in playing. We will ask you for some information, like your level, your contact info, and your age (don't be offended by this; some leagues are for certain age ranges like 40+ or 65+, and we want to keep you in mind for as many opportunities as you're eligible for). Then, if a captain comes to us looking for a player, and it looks like you're a fit, we'll pass your info along to them.
The cost for USTA play is basically the cost of a USTA membership, if you don't have on, plus the cost of registering for the team, which also goes to the USTA. Your team also pays for the court time for your home matches. Your captain decides how that will be split up, but generally you could expect to pay around $40 for the season.
That's it for this issue. Happy Thanksgiving!
Monday, May 16, 2016
Lottery Edition
Seasonal Reservations
How Does it Work?
Current seasonal reservations will end on May 31. The
lottery for the 2016-2017 season will open on June 1, and close on July 15. If you’re
on the email list for this newsletter, you’ll receive notification on June 1
that the lottery signups are open. If you're not subscribed to this newsletter and you'd like to receive the seasonal email, please
send a request to tennis@ci.oswego.or.us.
What is the Lottery?
The bad news: there’s no cash prize. The good news is: you won’t get stoned to death like in that Shirley Jackson story you read in
high school. The other good news is that
the lottery is your opportunity to purchase a standing court reservation for
approximately 20 weeks, from September 1-January 18. You have the option to
renew your time from January 19-May 31.
While the lottery is open, between June 1 and July 15, fill
out the signup
form. The form will not be available until June 1. You will be asked for
the names of two people who will be available to receive a phone call on July
20-21. One of those people can be you, if you’re available. The other person
could be your spouse, playing partner, someone in your group, or anyone who can
make the decision about which time slot you’d like. When you submit the form,
you’ll receive a confirmation email.
When the lottery closes on July 15, we draw names and the
phone calls begin on July 20. If yours is the first name drawn, you (or your
designated person) will receive the first call and have first pick of available
times. Then the second name will be called. You get the idea. It’s very
important that you and/or your designee(s) are available to take the call. Once
you select your time, you provide a credit card and we charge you the normal
hourly rate ($20) for the reservation. You pay for the 20-ish weeks up front.
FAQ
A few things to note:
1.
We don’t refund seasonal reservations, but we
will work with you to find a new time if it turns out the one you chose won’t
work after all.
2.
Your seasonal reservation includes holidays. If
you purchase a seasonal on Sundays, that includes Christmas Day in 2016. You
don’t have to use the court, obviously, but that day is included in the
reservation, and you are certainly welcome to use it if you choose.
3.
You are responsible for accessing your reserved
court. If your reservation falls on a holiday and the Tennis Center office is
closed, or if it’s outside normal office hours, you will definitely need a card
key. It’s a good idea for at least one person in your group to have a card key,
anyway, because the door could be locked due to staff illness, inclement
weather, or other unforeseeable events.
The lottery is by far our most popular offering. This is
your opportunity to guarantee yourself a court in those dark, rainy months when
indoor court time is hard to come by.
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